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Mercy Community Services
North Queensland

Mercy Community Services North QueenslandMercy Community Services North Queensland

Mercy Community Services North Queensland Ltd (MCSNQ) operates an aged care facility, a retirement village, the Safe at Home Program and provides properties in partnership with local agencies that provide housing support for people in the local community.

History of the ministry

In 2011 MCSNQ was formed to administer the operation of the following ministries of the Townsville Sisters of Mercy in preparation for their transference to Mercy Partners:

  • Loreto Nursing Home
    Originally established close to the sisters' Mother House, St Patrick's Convent, on The Strand, as a home for ageing and frail sisters, Loreto Nursing Home was extended in the early 1980s to become a licensed accommodation for frail aged lay women as well as sisters. In November 2009 residents were moved into a new facility relocated at its present address on Fulham Road, Townsville. Because of its small size compared with many other age-care facilities (just 36 beds), Loreto offers an intimate, home-like atmosphere.
  • Villa McAuley
    Villa McAuley is the oldest retirement village in Townsville, currently offering independent living to 144 residents. It was officially opened on 7 December 1980 and consists of 117 units, which may be purchased under a licence agreement. The village is subject to the requirements of the Queensland Retirement Villages Act 1999.
  • Safe at Home Program
    This program provides emergency alarms to individuals at risk in their home. The alarms are monitored by a call centre.
  • Support for local agencies
    These properties are managed by Family Emergency Accommodation Townsville and The Townsville Multicultural Support Group to help people who are at risk of homelessness in the region and to house refugee families on their arrival in Townsville.

The Townsville Mercy Congregation transferred canonical governance of the ministry to Mercy Partners in 2012.

Ministry website

Read about our Sisters of Mercy heritage.